Terms & Conditions

• You must be at least 13 years old to use our website or make purchases.
• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to provide accurate and current information during the registration and checkout process.
• You may not use our website for any unlawful or unauthorized purposes.

• We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
• Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

• By placing an order on our website, you are making an offer to purchase the selected products.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
• You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
• We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

We offer a pre-order option for items that are highly anticipated or temporarily out of stock. By placing a pre-order on GiftCart Australia (giftcart.com.au), you agree to the following payment and fulfillment conditions:

• Deposit Payment: Pre-ordering requires a 25% non-refundable deposit of the total purchase price paid upfront during checkout.
• Remaining Balance: The remaining 75% of the purchase price, plus shipping fees (if applicable), must be paid before the item is shipped. An invoice and a secure payment link will be sent to your registered email when the product is ready to be dispatched.
• Estimated Arrival Dates: Estimated arrival dates displayed on the product page are approximate. While we strive to fulfill all pre-orders on time, delays can occur due to customs clearance, international shipping, or supplier disruptions.
• Cancellation and Refunds: If you cancel a pre-order prior to arrival, the 25% deposit is forfeited. If we are unable to fulfill your pre-order (e.g., due to stock limitations or supplier cancellation), a full refund of your 25% deposit will be issued.

• We will make reasonable efforts to ensure timely shipping and delivery of your orders.
• Shipping and delivery times provided are estimates and may vary based on your location and other factors.

Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to the policy provided on our website for more information.

The Daily Glow Spin & Win is an interactive promotional campaign offered to visitors and registered account holders on giftcart.com.au. By participating in this campaign, you agree to comply with the following additional terms:

• Eligibility: Participation is open to all website visitors. However, to successfully claim, register, and activate any won coupon code, you must create or sign in to a valid GiftCart Australia customer account.
• Spin Limitations:Users are allowed one (1) spin per calendar day (based on Australia/Sydney timezone), regardless of whether the spin results in a coupon prize or a "Try Again" outcome. Once the spin has been played, no further spins are allowed until midnight.
• Prizes & Exclusions: Available coupon prizes (e.g. Free Delivery, $5 Off, $10 Off, $15 Off) are distributed dynamically and cannot be exchanged for cash, combined with other discount codes, or applied to wholesale packages.
• Activation & Verification: To prevent bots and exploitation, coupons must be activated manually prior to use at checkout by completing these three steps:
  1. Choose your preferred item on giftcart.com.au and share it on your social media (Facebook, Instagram, or TikTok).

  2. Capture a screenshot of the social media post/story.

  3. Send the screenshot along with your won coupon code to our official customer care channel (info@giftcart.com.au) for activation.
• Validity & Abuse: Won coupons are valid for a limited promotional window. We reserve the right to expire, cancel, or suspend any coupons or accounts suspected of duplicate registrations, scripting, or terms violations.

GiftCart Australia may provide optional AI-powered recommendations and search tools. By using these features, you agree to the following terms in addition to the general Terms of Use.

• 1. Voluntary Use: Use of AI-assisted features is entirely optional. You may discontinue using these features at any time without affecting your access to other parts of the GiftCart Australia website.
• 2. Eligibility: You must be at least 18 years of age, or have the consent of a parent or legal guardian, to make purchases on GiftCart Australia.
• 3. Accuracy and Limitations of AI Technology: You acknowledge that AI-based assistance technology has inherent limitations. GiftCart Australia makes no guarantee regarding the absolute accuracy, completeness, or reliability of AI-generated suggestions.
• 4. Modifications to Features: GiftCart Australia reserves the right to modify, suspend, or discontinue any feature, in whole or in part, at any time without prior notice.

• All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of giftcart.com.au or its licensors.
• You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

• In no event shall giftcart.com.au, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of products, subject to non-excludable guarantees under Australian Consumer Law.
• We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.